Manage every grocery order from checkout to delivery in one system
A fully automated ecommerce order management system designed to centralize, optimize, and simplify your grocery fulfillment operations.
30% faster order processing
Smarter picking. Faster fulfillment. Orders are auto-sorted and assigned so staff can pick multiple at once.
100% picking accuracy
Clear steps. Perfect picks. Item-by-item instructions, barcodes, images, and smart replacement rules ensure every order is right the first time.
No extra hardware needed
The Picker App runs on any Android smartphone with Wi-Fi or 4G. No special devices or scanners required, saving you extra costs.
Scale with MFC
Grow your online grocery operations. Our OMS supports Micro-Fulfillment Centers. Launch and manage new fulfillment hubs centrally from your Admin Panel.
One dashboard, total control
Manage orders, teams, and delivery zones across all locations and micro fulfillment centers, ensuring smoother operations and better control.
Works with your existing ERP
Wave Grocery integrates with ERP systems for real-time stock sync, automatic invoicing, and product updates.
Modular order management.
Our OMS consists of two integrated solutions: the Admin Panel and the Picker App. Choose one or both.
Receive and organize orders in real-time
Central dashboard displays all incoming, ongoing, completed, and declined orders
Orders are automatically sorted by delivery date, priority, and payment method
Receive instant alerts about new orders and changes in status
Process orders with speed and accuracy
Validate orders and ensure all required details are filled
Use bulk tools to manage multiple orders at once
Mark orders as completed to update their status in real time
Sync inventory across all sales channels
Live inventory sync prevents overselling
Automatic stock updates across ERP, POS, and storefront
Real-time pricing and availability across systems
Automate invoicing, payments, and tracking
Automatically generate and dispatch invoices
Track orders from submission to delivery
Customers receive email/SMS updates with delivery details
Not convinced yet? Keep scrolling to learn more, or simply contact us.
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Assign and prioritize orders for pickers
Pickers receive assigned orders on their smartphone
Orders are sorted by urgency and delivery time
Order picking now begins
Speed up picking and reduce errors
Pickers scan barcodes to verify correct items
Product replacements are suggested instantly if something’s missing
Orders are marked as picked in real-time, updating Admin Panel instantly
Live updates on stock and fulfillment status
Inventory is updated as items are picked
Orders are marked ready for delivery or pickup
Store managers gain data-driven insights to optimize last-mile fulfillment
FAQs
What is an order management system?
An order management system (OMS) is software that tracks and coordinates orders from checkout through fulfillment and delivery.
What is an OMS in ecommerce?
In ecommerce, an OMS connects orders with inventory, picking, and delivery workflows, ensuring each order is processed accurately and on time.
What is the difference between OMS and CRM?
A CRM manages customer relationships, while an OMS manages order execution, fulfillment, and delivery operations.
How does an OMS improve online grocery fulfillment?
An OMS improves grocery fulfillment by coordinating picking, substitutions, and delivery, reducing errors and speeding up order processing.
Can an OMS work with store picking and dark store operations?
Yes. Modern grocery OMS platforms support both in-store picking and dark store or micro-fulfillment center operations from a single system.