Phone Orders Management for Grocery Stores
Inform your customers real-time about stock availability
Not all your customers are tech savvy to use your web or mobile application. Seize all the benefits of a digitalized system, with live information about pricing, inventory availability, and delivery options.
Use our phone ordering solution for:
- Central order logging
- Accurate order monitoring
- Live pricing
Log phone orders and track them as any online order
Reduce cost operations
Log the orders in the Wave Grocery Management system as you receive them, instantly inform customers about out-of-stock products and replacement options and speed up order fulfillment.
Our phone ordering solution is easily integrated, and like all our solutions, we’re fully dedicated supporting you.
Engage with your clients across all platforms
Increase customer engagement with our grocery ecommerce mobile app and online store. Expand your reach and simplify the shopping journey with cutting-edge technology accessible across all devices.
Supervise orders placed via web, mobile and phone using our online grocery management system.
Leverage the benefits of our suite of solutions
Discover the breadth of solutions enhancing our core offering. Our suite is tailored to encompass the entire order lifecycle, from inventory management to customer interaction, empowering your business growth.
FAQs
Wave Grocery simplifies phone order management for supermarkets and grocery stores by providing a digital solution that allows easy and effective management of phone orders. With centralized order logging and instant notifications about out-of-stock products and replacement options, it speeds up order fulfillment and enhances overall operational efficiency.
Using Wave Grocery's Phone Ordering module offers several benefits for streamlining phone order processes. It improves customer satisfaction by catering to non-tech-savvy customers and provides live pricing information. Additionally, it seamlessly integrates with delivery and curbside pickup options, offers accurate order monitoring, and provides centralized order logging for better store management.
Wave Grocery's Phone Orders functionality helps reduce operational costs in managing phone orders by optimizing processes and increasing efficiency. It eliminates traditional manual order logging with pen & paper and provides instant notifications about out-of-stock products & cart calculation, reducing the time and effort required for order fulfilment. This streamlined approach helps supermarkets and grocery stores save time, minimize errors, and ultimately reduce operational costs.
Wave Grocery's Phone Orders feature ensures accurate order tracking and monitoring by digitizing the entire phone order process. Each phone order is logged instantly in the system, allowing for real-time tracking. This enables supermarkets and grocery stores to monitor the status of each order, track its progress, and ensure timely fulfillment. Accurate order tracking leads to enhanced customer satisfaction and efficient store management.
