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Online Grocery Delivery Software

Monitor, manage and optimize the delivery of your online orders and inform your customers of the delivery status.
An employee delivering groceriesAn employee delivering groceries

Deliver groceries fast, on time, always fresh

Customers don’t care about excuses; they want their groceries on time and exactly how they ordered them. With our delivery software, you’ll make that happen.

  • Real-time order tracking
  • Delivery orchestration
  • Instant driver-customer communication
  • Route optimization
  • Proof of delivery for every order
An order ready to be selected by a driver for delivery

Delivery infrastructure for groceries

We've partnered with Nash, the delivery orchestration and fleet management platform designed for modern delivery operations. This means:

  • Access to a network of drivers across different countries - scale delivery without hiring.
  • Automated route planning and assignment - optimal routes, faster and cheaper delivery.
  • Same-day and scheduled delivery support handle peak demand with ease.
  • Real-time tracking and delivery status updates - know where every order is at all times.

No hand-waving, no guesswork, just a system that works.

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Optimize your delivery fleet’s performance

Our online grocery delivery software is the right tool to optimize your delivery process. Contact our sales team and learn what exactly we can do for you. Just click on the button below, and we’ll get respond within 2 working days.
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Take full control of your delivery operations

Real time delivery tracking
See exactly where every order is, as it moves. Get a live, per-order view in one clear, scrollable list.
Driver assignment by region
Log your drivers, assign them to specific stores or zones, and switch coverage fast when demand spikes.
Driver performance insights
Track driver stats and reports to spot high performers, flag issues, and make data-backed decisions.
Delivery times that work for you
Set custom time slots, cap orders per slot, control availability by zone, and define national delivery windows - all on your terms.
Smart delivery fees
Charge what makes sense. Adjust delivery fees by basket size or delivery zone.

Reduce delivery costs. Improve performance

Our grocery delivery management software, doesn’t just improve deliveries; it significantly reduces delivery processing time and lowers costs by up to 45%.

Real-time tracking keeps you informed and on top of every delivery. Automated driver and route management reduce manual effort, while data-driven resource allocation ensures smooth operations, even during high demand.

up to
45
%
Reduced delivery costs
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Full control from Order to Delivery

Combine our delivery and picking software, managed through our admin panel, to take charge of the entire process, from the moment the order drops to the second it arrives.

Order Fulfillment

Modular platform built for grocery success

Wave Grocery’s modules work perfectly together or on their own to fuel growth for your e-grocery business.
From order to delivery, we’ve got you covered.

FAQs

How does Wave Grocery's Delivery Management Software enable effective and scalable fleet management for grocery businesses?

Wave Grocery's online grocery delivery management software assigns orders to drivers based on their current locations for optimal delivery times. By considering factors like proximity to the delivery location, live traffic data, and order volume, the software ensures efficient routing and reduces delivery time. This helps maximize productivity and minimize unnecessary travel for drivers, resulting in improved delivery performance.

How does Wave Grocery's Online Grocery Delivery Software provide order status notifications to customers, including possible delays and emergencies?

Wave Grocery's online delivery software provides order status notifications to customers, including updates on delivery progress, possible delays, and emergencies. Through push notifications and real-time tracking, customers can stay informed about the status of their orders. This proactive communication fosters transparency, manages customer expectations, and enhances their overall satisfaction with the delivery process.

Can Wave Grocery's Online Grocery Delivery software ensure on-time delivery and customer satisfaction for online grocery orders?

Yes, Wave Grocery's online delivery software is designed to ensure on-time delivery and customer satisfaction for online grocery orders. With features like real-time delivery tracking, push notifications, and status updates, customers can stay informed about the progress of their orders, minimizing communication with the store staff and enhancing their overall experience.

Can customers rate drivers and provide feedback on their delivery experience with Wave Grocery's Online Delivery Software?

Yes, customers can rate drivers and provide feedback on their delivery experience through Wave Grocery's online delivery software. This allows customers to share their feedback and satisfaction levels, enabling businesses to continuously improve their delivery services. By incorporating customer ratings and feedback, businesses can identify areas for improvement, recognize exceptional drivers, and ensure a high level of service quality.

What is Nash, and how does it improve grocery delivery operations?

Nash is a leading delivery orchestration and fleet management platform. It helps grocery businesses streamline last-mile delivery by providing access to a network of drivers, optimizing routes, and automating delivery operations, resulting in faster, more cost-efficient service.

Can I track grocery deliveries in real-time?

Yes! We provide real-time delivery tracking for every order. You’ll get live status updates and can monitor all active deliveries in one simple, scrollable dashboard.

Do I need to hire my own delivery drivers?

Not necessarily. Our cooperation with Nash connects you with a network of local and international delivery drivers, allowing you to scale without managing your own fleet. However, if you have in-house drivers, you can still manage and assign them using our tools.

How does smart delivery pricing work?

With the Smart Delivery Fee feature, you can customize fees based on order size, delivery zone, or other business rules—helping you balance affordability with profitability.